This is a template. Please have it reviewed by your legal advisor and update it with your company's details before publishing.
1. Information we collect
We collect information you provide directly – such as your name, phone number, email address, installation address and identity documents required by law for a new connection – and technical information such as IP addresses and usage data needed to operate the service.
2. How we use your information
- To provide, maintain and bill for our services
- To respond to enquiries and support requests
- To send service updates and, with your consent, offers
- To comply with legal and regulatory obligations
3. Sharing of information
We do not sell your personal information. We share it only with service providers who help us operate (such as payment gateways), and with government authorities where required by law.
4. Data security
We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
5. Data retention
We retain your information for as long as your account is active and as required by applicable law.
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us.
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.
8. Contact
For privacy questions, contact our support team using the details on the Contact page.